Privacy Policy

1. Who Is Responsible for Your Data

This store is operated by Humanne Labs LLC (the “Operator,” “we,” “us,” or “our”), which operates the HUMANNE+ Labs storefront and brand. Humanne Labs LLC is responsible for determining how and why personal information collected through this store is processed, subject to applicable privacy laws.

The storefront runs on software provided by Lapis (uselapis.io). Lapis processes information on behalf of Humanne Labs LLC as necessary to provide the website and storefront infrastructure, subject to the applicable agreements between Humanne Labs LLC and Lapis.

2. Information We Collect

Depending on how you use the store, the following information may be collected:

• Account information — if you sign in with Google, the name, email address, and basic profile details your Google account shares;
• Order details — your name, email address, phone number, shipping address, the items you purchase, and your order history with this store;
• Usage data — pages viewed, cart activity, a randomly generated session identifier, referral source, and campaign parameters (such as UTM tags) used for the store's own analytics;
• Device data — general browser and device information sent automatically with web requests.

3. Payment Information

Payments are handled by third-party payment processors. Your card numbers, bank credentials, and other payment details are collected and processed by those providers under their own privacy policies — they are never stored on this store or on the Lapis platform.

4. How Your Information Is Used

Your information is used:

• to process, fulfill, and ship your orders, and to send order-related messages (confirmations, payment instructions, tracking updates);
• to provide customer support and respond to your inquiries;
• to detect and prevent fraud and abuse;
• to understand how shoppers find and use the store — including which marketing campaigns and referral links bring visitors — and to improve the store's products, content, and experience.

5. Legal Bases for Processing (EEA, UK & Similar Jurisdictions)

Where the EU or UK General Data Protection Regulation or a similar law applies, personal information is processed on the following legal bases:

• Performance of a contract: processing your order details, account information, and payment confirmation is necessary to fulfill the purchase you have asked for;
• Legitimate interests: operating, securing, and improving the store, preventing fraud and abuse, and understanding how visitors use the store, balanced against your rights and interests;
• Consent: where required, for non-essential cookies or similar technologies and for marketing communications; you may withdraw consent at any time without affecting processing that happened before withdrawal;
• Legal obligation: retaining records where tax, accounting, or other laws require it.

6. How Your Information Is Shared

Your information is shared only as needed to run the store:

• Shipping carriers — your name and delivery address, so orders can be delivered and tracked;
• Payment processors — the details needed to collect payment for your order;
• The Lapis platform — which hosts the storefront and processes store data solely to provide the software the Operator uses to run this business;
• Other service providers — vendors that support the store (such as email delivery), bound to use your data only for that purpose;
• Legal requirements — where disclosure is required by law, regulation, or valid legal process.

7. We Do Not Sell Your Information

Your personal information is not sold or rented to third parties for their own marketing purposes.

8. Cookies & Similar Technologies

We use cookies and similar technologies, including local storage and session storage, to operate the storefront, maintain shopping-cart functionality, remember session and sign-in information, understand how visitors reach and interact with the store, and measure website performance.

Some technologies are necessary for the store to function. Other analytics or advertising technologies, if used, may be subject to additional choices or consent requirements depending on applicable law. Where required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies.

9. Analytics & Attribution

The store records anonymous, session-based analytics events (such as page views and cart activity) together with first-touch attribution data — the referral link, external referrer, and UTM campaign parameters from your first visit. This data is tied to a random session identifier, not to your identity, unless and until you place an order or sign in.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including processing and fulfilling orders, providing customer support, maintaining appropriate business records, preventing fraud and abuse, resolving disputes, and complying with applicable legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements. When personal information is no longer reasonably necessary for these purposes, we take appropriate steps to delete or anonymize it, subject to applicable legal requirements.

11. Your Privacy Rights & Choices

Depending on your place of residence and applicable law, you may have certain rights regarding your personal information. Under the GDPR, UK GDPR, and similar laws, these include the rights to:

• Access: request a copy of the personal information held about you;
• Rectification: ask that inaccurate or incomplete information be corrected;
• Erasure: ask that your personal information be deleted where there is no overriding legal reason to keep it (the “right to be forgotten”);
• Restriction: ask that processing of your information be limited in certain circumstances;
• Data portability: receive the personal information you provided in a structured, commonly used, machine-readable format, and have it transmitted to another controller where technically feasible;
• Objection: object to processing based on legitimate interests, and to any direct marketing at any time;
• Withdraw consent: where processing is based on consent, withdraw it at any time.

12. Exercising Your Rights & Complaints

To submit a privacy request, contact Humanne Labs LLC using the contact information provided on this store. Eligible requests are processed in accordance with applicable law, and within one month where the GDPR applies (extendable where the law allows).

We may need to verify your identity before processing certain requests. Some information may need to be retained where necessary to comply with legal, tax, accounting, fraud-prevention, or other legitimate obligations; where a request is declined in part, the reason will be explained.

If you are in the EEA or the UK and believe your rights have been violated, you also have the right to lodge a complaint with your local data protection supervisory authority. We would appreciate the chance to address your concern first.

13. International Data Transfers

This store is operated from the United States, and personal information is processed and stored on infrastructure located in the United States. If you access the store from outside the United States, your information is transferred to a jurisdiction that may not provide the same level of data protection as your home jurisdiction.

Where the GDPR or UK GDPR applies to a transfer, appropriate safeguards are used, such as the European Commission's Standard Contractual Clauses or another lawful transfer mechanism, together with the technical and organizational measures described in this policy.

14. Children

This store sells research materials and is not directed at anyone under 18 years of age. The store does not knowingly collect personal information from minors; if you believe a minor has provided information to this store, contact the Operator so it can be removed.

15. Security

Reasonable technical and organizational safeguards are used to protect your information, including encryption of data in transit. No method of transmission or storage is completely secure, however, and absolute security cannot be guaranteed.

16. Changes to This Policy

This policy may be updated from time to time. The current version will always be posted on this page with its “Last updated” date. Material changes will be reflected here before they take effect.

17. Contact

Privacy questions and requests should be directed to Humanne Labs LLC using the contact information published on this store. The Operator — not the Platform — is responsible for responding to privacy inquiries about this store.